Customer Service Representative

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The Qualys Cloud Platform and integrated suite of solutions help businesses simplify security operations and lower the cost of compliance by delivering critical security intelligence on demand and automating the full spectrum of auditing, compliance, and protection for IT systems and web applications. The Qualys service is used today by many customers globally, including a majority of the Forbes Global 100, and performs more than 1 billion IP scans/audits per year.

The Customer Service Team is responsible for managing the prompt resolution of global customer and partner service requests in a highly secure environment. The primary function of this position is to ensure that each customer interaction is a friendly, professional experience that addresses the customer's needs at all stages of the Qualys customer service lifecycle. The Customer Service Represen...