Customer Service Representative
Location
región centro, jalisco
Job Type
Full-time
Category
Servicio de atención al cliente
Posted
June 03, 2026
Client Success Representative A Project Manager or Scrum Master with a Computer Science or related degree and 2–3 years of experience , who thrives in client-facing environments and brings strong organizational, operational, and communication skills to the table.
Details
Purpose and Key Responsibilities
The Client Success Executive serves as the operational backbone of client engagements, ensuring smooth execution across financial, logistical, and delivery-related processes. This role is pivotal in maintaining client satisfaction, mitigating risks, and identifying growth opportunities by coordinating internal teams and aligning client expectations with delivery capabilities.
Client Relationship & Health Monitoring
- Conduct and document Client & Team Health Checks
- Know, own, and manage all risks
- Attend and collaborate with the CSU lead on Quarterly Business Reviews (QBRs)