Customer Service Representative

Saskatchewan Crop Insurance Corporation • Rosetown, Saskatchewan, Canada • Posted June 23, 2026

Location Rosetown, Saskatchewan
Job Type Full time
Category Information and Record Clerks
Posted June 23, 2026

What you'll do:

  • Reporting to the Manager, Customer Service Office (CSO), this position is responsible for providing excellent frontline customer service and clerical support while promoting and administering SCIC programs in a timely, accurate, professional and courteous manner.
  • Answer a variety of internal/external customer questions and inquiries regarding all SCIC programs via the provincial virtual contact centre (VCC), toll free lines, walk-ins, fax and/or emails.
  • Maintain, administer and process customers’ contracts ensuring efficiency and accuracy.
  • Data capture customers’ financial and program specific information into various databases.
  • Contact customers and/or their authorized representative to obtain and exchange information, discuss and confirm program/contract requirements.
  • Interpret and validate financial information used during the data assessment process.
  • Electronic preparation of participant financial info...
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