Customer Service Representative, Scent

Are you ready to take your skills to the next level and make a real impact? IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products. Scent: Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design. The role is based in Chin Bee, Singapore (hybrid). Be part of an agile, collaborative, and strategic team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

• Support the end-to-end Order-to-Cash (O2C) process to ensure timely and accurate order fulfilment.
• Respond to basic inquiries from internal and external customers in a timely and professional manner.
• Perform initial checks on issues and escalated more complex cases to the relevant support teams.
• Manage m...