Customer Service Representative
Location
Taguig, National Capital Region
Job Type
Full-time
Category
other-general
Posted
June 17, 2026
Job Summary
We are looking for a Customer Service Representative to join our team at our BGC site. This role is ideal for candidates with 2 years or less of customer service experience who possess strong communication skills and are eager to grow in a fast-paced environment.
Job Description:
- Assist customers in a professional and friendly manner
- Process payments and provide suggestions/assistance to customers who are in financial distress
- Answer billing inquiries and raise disputes when required
- Provide online walk access through
- Handle document requests and inquiries
- Address loan inquiries
- Manage escrow concerns (taxes/insurance)
- Outbound collections and skip tracing
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