Customer Service Representative

Customer Service Representative At Orci Care Inc., we are dedicated to improving the healthcare experience by offering digital tools that simplify the exchange of information between consumers, providers, payers, and pharmacies. As a rapidly evolving company at the intersection of healthcare and technology, we are committed to delivering exceptional customer service to support our clients and partners. We’re seeking a Customer Service Representative (CSR) who will be responsible for providing outstanding service to our customers, resolving issues, answering inquiries, and ensuring customer satisfaction. The ideal candidate will be a skilled communicator, capable of addressing customer needs promptly and professionally while contributing to the overall success of the team. Responsibilities: - Serve as the first point of contact for customers via phone, email, or chat, addressing inquiries and resolving issues efficiently. - Handle customer complaints and escalate issues to the appropria...