Customer Service Representative (Temporal- Recent Grad)

Join our dynamic team as a Customer Service Representative and play a key role in delivering an outstanding customer experience through effective order follow-up, cross‐functional coordination, and proactive problem‐solving.
We're looking for a service‐oriented professional who can manage customer needs with accuracy, urgency, and a strong sense of ownership.
What will you do:
Manage customer orders and follow up on order status, delivery dates, changes, and issue resolution
Act as a key point of contact for customers, providing timely and accurate information while ensuring a positive service experience
Coordinate closely with planning, production, logistics, quality, and other internal teams to support customer requirements
Monitor open orders, backlogs, and critical requests to identify risks and support on‐time responses
Support continuous improvement in customer service processes, reporting, and communication flow
Maintain accurate documentation ...