Customer Service Representative

Job Title: Customer Service Representative Location: Toronto, Ontario, Canada (M1X 1C5) Job Type: Full-Time Salary: $20 $25 per hour Reporting To: Vice President Sales Role Overview We are seeking a detail-oriented and customer-focused Customer Service Representative to manage order processing and deliver exceptional customer service. The ideal candidate will have strong coordination skills, high attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Order Processing & Coordination Accurately enter and manage customer orders in the system Verify pricing and obtain necessary approvals Coordinate orders with production and scheduling teams Track order progress and ensure timely delivery Customer Support Act as the primary point of contact for customers Respond to inquiries via phone, email, and in-person interactions Provide regular updates on order status Resolve customer concerns and escalate issues when necessary Administ...