Customer Service Representative
Location
Trumbull, CT
Job Type
Full-time
Category
other-general
Posted
June 08, 2026
**Customer Service Representative**
Existing
Trumbull, Connecticut, US
+ Added - 01/06/2026
Pay Rate Low: 20 | Pay Rate High: 22
Our client is seeking a Customer Service Representative to support a high-volume, front-line call center environment focused on surgical and medical device products. This role is responsible for managing customer interactions, processing orders, and ensuring accurate and timely resolution of inquiries within a regulated healthcare setting.
**Key Responsibilities**
+ Manage inbound calls, emails, and CRM activity using Microsoft Dynamics
+ Process customer orders received via phone, email, fax, and EDI
+ Handle returns (RMAs), complaints, shipment issues (under/over shipments), and status updates
+ Enter and track complaints in the system, partnering with Product Surveillance during investigations
+ Provide product, pricing, and delivery information across a broad surgical/medical device port...
Existing
Trumbull, Connecticut, US
+ Added - 01/06/2026
Pay Rate Low: 20 | Pay Rate High: 22
Our client is seeking a Customer Service Representative to support a high-volume, front-line call center environment focused on surgical and medical device products. This role is responsible for managing customer interactions, processing orders, and ensuring accurate and timely resolution of inquiries within a regulated healthcare setting.
**Key Responsibilities**
+ Manage inbound calls, emails, and CRM activity using Microsoft Dynamics
+ Process customer orders received via phone, email, fax, and EDI
+ Handle returns (RMAs), complaints, shipment issues (under/over shipments), and status updates
+ Enter and track complaints in the system, partnering with Product Surveillance during investigations
+ Provide product, pricing, and delivery information across a broad surgical/medical device port...