Customer Service Representative – US Healthcare

ALIQAN Technologies • Mumbai, Maharashtra, India • Posted June 12, 2026

Location Mumbai, Maharashtra

Job Type Full time

Category Information and Record Clerks

Posted June 12, 2026

 Customer Service Representative  US Healthcare (Remote | Mumbai)
 Location: Mumbai (Night Shift) | Work Mode: Remote
 Job Type: Full-time | Permanent

 About the Role
We are hiring a friendly, detail-oriented Customer Service Representative to support patients, doctors, pharmacies, and clinical teams in the US Healthcare domain. You will ensure smooth communication, accurate documentation, and exceptional service delivery.

 Key Responsibilities
  Handle inbound & outbound calls related to prescriptions and healthcare services
  Collect, verify, and update patient insurance & pharmacy details
  Create follow-up tasks to ensure proper patient communication
  Connect patients with pharmacists or clinicians for counseling
  Escalate cases to insurance verification or clinical departments when needed
  Schedule, cancel, or reschedule appointments as per facility guidelines
  Respond to all queri...
            

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