Customer Service Representative
Location
Work at Home, TN
Job Type
Full-time
Category
other-general
Posted
June 17, 2026
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
**Position Summary**
This position is for non-licensed individuals who will be responsible for leading both inbound and outbound call efforts building connections utilizing exceptional customer service skills.
**Job Responsibilities:**
• Conduct designed outbound multi-touch member retention and engagement campaigns for a designated book of business.
• Be the advocate for our members by taking ownership, acting with empathy, and helping our members resolve their situation the first time.
• Provide ...
**Position Summary**
This position is for non-licensed individuals who will be responsible for leading both inbound and outbound call efforts building connections utilizing exceptional customer service skills.
**Job Responsibilities:**
• Conduct designed outbound multi-touch member retention and engagement campaigns for a designated book of business.
• Be the advocate for our members by taking ownership, acting with empathy, and helping our members resolve their situation the first time.
• Provide ...