Customer Service Specialist

We are looking for the applicant who can join our team as Call Center Reps

• Manage large amounts of outbound and incoming calls
• Generate sales
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints; provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

We are hiring for international campaigns like UK and US Call Center Agents. Male/ Female both are eligible to apply. Anyone who has Good English spoken and listening skills. Apply now....