Customer Service Specialist - Biotechnology Industry
Location
Amersham, Buckinghamshire
Job Type
Full-time
Category
other-general
Posted
June 10, 2026
Customer Service Specialist - Life Sciences and Biotechnology Industry
Customer Service Specialist - Life Sciences and Biotechnology Industry
The location of the role is Amersham (onsite).
The duration of the contract is 12 months.
The pay rate on offer is £15.59 per hour (via PAYE). (37.5 hours per week)
Preference for bilingual candidates - English and either Italian, French OR Spanish
Key accountabilities of the role
Establishing and maintaining effective communication with appropriate individuals throughout the process such as Regional Service Managers, Field Service Engineers, Service Sales, Finance and Sales teams
Opening of service requests, dispatching corrective repairs/preventative maintenance work orders in a timely manner
Invoicing of service interventions
Dispute Handling
Deep dive into stock discrepancies and follow up
Physical Inventory support
Activating contracts within in-house systems
Work as part of a team...
Customer Service Specialist - Life Sciences and Biotechnology Industry
The location of the role is Amersham (onsite).
The duration of the contract is 12 months.
The pay rate on offer is £15.59 per hour (via PAYE). (37.5 hours per week)
Preference for bilingual candidates - English and either Italian, French OR Spanish
Key accountabilities of the role
Establishing and maintaining effective communication with appropriate individuals throughout the process such as Regional Service Managers, Field Service Engineers, Service Sales, Finance and Sales teams
Opening of service requests, dispatching corrective repairs/preventative maintenance work orders in a timely manner
Invoicing of service interventions
Dispute Handling
Deep dive into stock discrepancies and follow up
Physical Inventory support
Activating contracts within in-house systems
Work as part of a team...