Customer Service Specialist
Location
Florence, SC
Job Type
Full-time
Category
other-general
Posted
June 10, 2026
The Customer Service Specialist is responsible for processing customer orders, handling order entry and shipment scheduling. The Customer Service Specialist performs necessary functions to meet customer requirements on a timely basis.
+ Coordinate orders and shipments between Manufacturing and customers. Serves as liaison between internal departments and external customers or sales representatives.
+ Supports assigned Rep Territory by processing customer inquiries, quoting prices, delivery information, and terms.
+ Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer.Handles phone, fax and email inquiries, discusses customers' needs, and recommends products that will best satisfy them, if possible. Refer advanced inquiries to appropriate Sales Manager, Technical Sales, or Product Champion.
+ Perform essential administrative functions of scanning/indexing paperwo...
+ Coordinate orders and shipments between Manufacturing and customers. Serves as liaison between internal departments and external customers or sales representatives.
+ Supports assigned Rep Territory by processing customer inquiries, quoting prices, delivery information, and terms.
+ Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer.Handles phone, fax and email inquiries, discusses customers' needs, and recommends products that will best satisfy them, if possible. Refer advanced inquiries to appropriate Sales Manager, Technical Sales, or Product Champion.
+ Perform essential administrative functions of scanning/indexing paperwo...