Customer Service Specialist I
Location
Quezon City, Philippines
Job Type
Full-time
Category
other-general
Posted
June 21, 2026
**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**POSITION OVERVIEW:**
The Customer Service Specialist I is part of a multi-cultural team and enjoys working in an international setting, whereby a wide range of administrative duties have to be fulfilled. The team provides internal support to Thermo Fisher partners and the field engineering team and delivers professional service and excellence in a high-volume diverse back-office environment.
**MAJOR AREAS OF RESPONSIBILITY:**
• Train team members for all processes / systems what the team is applying on a daily basis.
• Provide expertise, mentorship and support to colleagues.
• Databases update and maintenance.
• Create training materials - document all required info as per instructions.
• Strengthen, cherish intercompany relations and communications with internal and external
c...
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**POSITION OVERVIEW:**
The Customer Service Specialist I is part of a multi-cultural team and enjoys working in an international setting, whereby a wide range of administrative duties have to be fulfilled. The team provides internal support to Thermo Fisher partners and the field engineering team and delivers professional service and excellence in a high-volume diverse back-office environment.
**MAJOR AREAS OF RESPONSIBILITY:**
• Train team members for all processes / systems what the team is applying on a daily basis.
• Provide expertise, mentorship and support to colleagues.
• Databases update and maintenance.
• Create training materials - document all required info as per instructions.
• Strengthen, cherish intercompany relations and communications with internal and external
c...