Customer Service Specialist II

General Dynamics Information Technology • Albany, NY, United States • Posted June 10, 2026

Location Albany, NY
Job Type Full-time
Category other-general
Posted June 10, 2026
**Req ID:** RQ222061
**Type of Requisition:** Regular
**Clearance Level Must Be Able to Obtain:** None
**Public Trust/Other Required:** None
**Job Family:** Contact Center
**Skills:**
Call Support,Customer Inquiries,Customer Relationships,Oral Communications,Phone Calls (Inactive)
**Experience:**
2 + years of related experience

**Job Description:**

**CUSTOMER SERVICE SPECIALIST II**

Seize your opportunity to make a personal impact as a Customer Service Specialist II supporting the New York State Department of Health Medicaid Management Information System (MMIS) program. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. As a Customer Service Specialist II you will help ensure today is safe and tomorrow is smarter. Our work depends on Customer Service Specialist II joining our team to provide support via the telephone and/or Inter...

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