Customer Service Specialist
About Us
MICO WORLD is a leading global internet company focused on social entertainment, with a diverse portfolio that includes products like MICO, YoHo, TopTop, and SUGO. With years of market expertise, the company has established a strong presence in the Middle East, Southeast Asia, North America, Japan, and South Korea. MICO WORLD operates in over 150 countries and regions, serving a global user base of over 200 million. We are committed to leading the global social entertainment industry, creating more positive emotional values worldwide.
Job title: Customer Service Specialist (for XENA App)
Role Overview : Provide timely and professional support to in-app users, handle inquiries, complaints, and account issues while maintaining high user satisfaction.
Responsibilities
- Respond to user inquiries and resolve issues via support channels
- Ha...