Customer Service Specialist
Location
pasig, metro manila
Job Type
Full-time
Category
Management & Operations
Posted
May 27, 2026
On-site - Pasig 1-3 Yrs Exp Bachelor Full-time
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Job Description
Employee Recognition and Rewards
Equity Incentive Plan, Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Annual Company Trip, Free Meals, Sleeping Quarters
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Description
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Provide product or service information to customers and resolve any issues they may have.
- Document customer interactions and maintain accurate records of conversations.
- Collaborate with team members to improve service processes and enhance the customer experience.
- Conduct follow-ups to ensure customer satisfaction and retention.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 1-3 years of experie...