Customer Service Specialist

AboitizPower • , , philippines, , , philippines, Philippines • Posted May 29, 2026

Location , , philippines, , , philippines

Job Type Full-time

Category Management & Operations

Posted May 29, 2026

Job ID: 3623
Location: Ponciano
Company: Davao Light and Power Co., Inc.
Department: DLPC Samal Branch
Employment Type: Probationary
Work Arrangement: Hybrid 
Job Description The Customer Service Specialist is to ensure action of external cases of complaints and internal reports or Field Findings and Miss Codes(FF/MC) requiring maintenance of service installation and request and updates related To Dos and cases in CC&B. Ensures proper coordination between customer service engineers, customers and other parties concerned and also ensures correctness and completeness of data related to customer, account and service installation information. Lastly, responsible to reply, update, provide constructive feedback to customer inquiries & complaints through social medias, other Distribution Units emails & by phone call. 
Responsibilities (Roles, Responsibilities, Authorities) Internal Requests and Complaint Management:Analyze, ...
            

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