Customer Service Specialist (Project Management)

Secretlab is an international gaming chair brand seating over a million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered.

At the heart of our CS strategy is a drive to make every interaction count without losing our grip on efficiency. As a CS Enablement Specialist, you’ll be the engine room for our most ambitious projects, from overhauling our knowledge infrastructure to rolling out scaled automation. We’re looking for a high-autonomy operator who can take the wheel on technical project management, turning raw data into clear operational wins. You won’t just be managing tasks; you’ll be the strategic partner who bridges the gap between our big-picture goals and the day-to-day execution that gets us there.

Our CS team is the frontline of the brand for millions of global fans. As Secretlab scales through massive collaborations with names like Riot Games, Game of Thrones, and Batman, your w...