Customer Service Specialist
Location
Ticonderoga, NY
Job Type
Full-time
Category
other-general
Posted
June 06, 2026
At Sylvamo, we’re a team on a mission. Joining us, you’ll be helping to sustain forests and renew ecosystems, while delivering on the promise of paper to educate, communicate and entertain the world.
Come grow with us!
Customer Service Specialist
**Position Description:**
The Customer Service Specialist works in Production, Scheduling and Distribution (PS&D) department and is responsible for a variety of functions that ensure successful production schedules are developed and maintained while keeping customer focus in mind. The candidate will work in a team based environment. The position is a Position Level (PL) 5.
**Duties and Responsibilities:**
Major areas of responsibility include, but are not limited to:
+ Support the safety, quality, engagement, and operational excellence goals of both PS&D and Customer Service. Participate in all safety related initiatives
+ Work with operations managers and the supply chain to...
Come grow with us!
Customer Service Specialist
**Position Description:**
The Customer Service Specialist works in Production, Scheduling and Distribution (PS&D) department and is responsible for a variety of functions that ensure successful production schedules are developed and maintained while keeping customer focus in mind. The candidate will work in a team based environment. The position is a Position Level (PL) 5.
**Duties and Responsibilities:**
Major areas of responsibility include, but are not limited to:
+ Support the safety, quality, engagement, and operational excellence goals of both PS&D and Customer Service. Participate in all safety related initiatives
+ Work with operations managers and the supply chain to...