Customer Service Specialist

Newrest • Zambia, Zambia, Zambia • Posted June 12, 2026

Location Zambia, Zambia

Job Type Contrato permanente

Category Information and Record Clerks

Posted June 12, 2026

And what if your talent were to take shape with us?
 Publicado el 5/8/2025 
 Labor 
As the commercial specialist in the subsidiary, you are the interface between our airline’s customers and the internal team
You will ensure all information (flight schedules, manuals, menu changes and any other instructions...) is distributed to all key people of the unit 
Ensure information is clearly understood, completed and applied by everyone
Intensively control the compliance of the preparation and delivery of agreed services (flight checks, chef tables…).
Ensure billing is correct: all items are charged at the right price.
Provide excellent relationship with Stakeholders to retain and create a unique operational and commercial relationship.
Provide centralized and fluid external / internal operational communication between the unit and clients.
Control and monitors the customer feedback and ensur...
            

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