Customer Service Sr Analyst
Location
monterrey, nuevo león
Job Type
Full-time
Category
Servicio de atención al cliente
Posted
May 31, 2026
Overview
The Sr Credit Bureau Reporting Analyst is responsible for taking a data driven approach for monitoring and managing the GM Financial credit bureau reporting platform. The Sr Credit Bureau Reporting Analyst should be an expert in all aspects of credit bureau reporting in order to maintain regulatory compliance with the Fair Credit Reporting Act (FCRA). The position is expected to perform ongoing monitoring, stay informed on regulatory updates and recommend enhancements as required, and coordinate updates with both internal partners and external vendors.
Responsibilities
- Daily and Monthly Report to the Credit Bureau
- Information quality management of our clients
- Detection of improvements in our processes and systems to correct the quality of information reported to the Credit information Society
- Attend Customer requirements called challenges related to the reporting of their credit history
- Attention to Custom...