Customer Service Supervisor
Location
cebu city, central visayas
Job Type
Full-time
Category
Management & Operations
Posted
June 05, 2026
On-site - Cebu 1-3 Yrs Exp High/Senior High School Full-time
Job Description
Employee Recognition and Rewards
Equity Incentive Plan, Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Annual Company Trip, Free Meals, Sleeping Quarters
Description
- Answer incoming calls and assist customers with inquiries and concerns
- Provide accurate information regarding products and services
- Manage and prioritize scheduling requests to optimize team efficiency
- Resolve customer issues promptly while ensuring high levels of satisfaction
- Document customer interactions and maintain records for review
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 1-3 years in BPO
- Skills and Competencies: Proficient in English language
- Skills and Competencie...