Customer Service Supervisor
Location
Madrid, Spain
Job Type
Full-time
Category
other-general
Posted
July 26, 2026
**Job Posting: Customer Service Supervisor**
**Are you ready to take the next step in your leadership career?**
We value our talented employees and, whenever possible, strive to support internal career growth before recruiting externally. If you believe this opportunity aligns with your skills and aspirations, we encourage you to apply.
Our people make all the difference in our success.
**About the Role**
As a **Customer Service Supervisor** , you will lead a team of Customer Service Representatives based in **Madrid** , reporting to a Senior Supervisor responsible for different sites.
The successful candidate will play a key role in driving operational excellence, managing performance against global and client KPIs, and fostering a high‑performance, customer‑centric culture.
**Schedule** : Monday to Friday 12.15 – 20.03
**Key Responsibilities**
**Operational Management**
+ Manage daily operatio...
**Are you ready to take the next step in your leadership career?**
We value our talented employees and, whenever possible, strive to support internal career growth before recruiting externally. If you believe this opportunity aligns with your skills and aspirations, we encourage you to apply.
Our people make all the difference in our success.
**About the Role**
As a **Customer Service Supervisor** , you will lead a team of Customer Service Representatives based in **Madrid** , reporting to a Senior Supervisor responsible for different sites.
The successful candidate will play a key role in driving operational excellence, managing performance against global and client KPIs, and fostering a high‑performance, customer‑centric culture.
**Schedule** : Monday to Friday 12.15 – 20.03
**Key Responsibilities**
**Operational Management**
+ Manage daily operatio...