Customer Service Supervisor

Altis Recruitment • montreal (administrative region), qc, Canada • Posted June 12, 2026

Location montreal (administrative region), qc

Job Type Full-time

Category Other-General

Posted June 12, 2026

Location:  Montreal, QC and Windsor, ON, Hybrid, 2 days on-site per week 
Language:  Strong written and spoken communication skills in English required. Bilingualism in French and English is required for Montreal and considered a strong asset for Windsor. 
Background Check Requirement:  Criminal record check and clearance eligibility required 
About the Opportunity Our client, a purpose-driven organization in the insurance sector, is undergoing a significant transformation. With major investments in technology, operations, and customer experience, this is an opportunity to join a leadership team at a pivotal moment of change and modernization. As a Contact Centre Supervisor, you will lead a team of approximately 15 frontline employees in a unionized environment. You will play a key role in driving performance, strengthening service delivery, and supporting employees through large-scale operational and technology changes. 

        

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