Customer Service Supervisor Role
Location
vancouver, metro vancouver regional district
Job Type
Full-time
Category
Other-General
Posted
June 16, 2026
Join Spence as a Customer Service Supervisor in Vancouver, BC, leading efforts to create unforgettable client experiences. Foster a motivated team dedicated to high standards in service.
In this pivotal role reporting to the Store Director, you will manage customer interactions and support your Sales Support team in delivering exceptional service. Your leadership will ensure compliance with store operational standards, effective training for staff, and maintaining an inviting showroom experience for customers. Emphasize attention to detail and effective process management in your approach.
Key Responsibilities:
• Ensure every client interaction is positive and professional
• Handle cash management and daily financial functions
• Process product repairs and maintain client communication
• Supervise the productivity and training of the Sales Support associates
• Conduct inventory checks and uphold store presentation standards
Requirements:
• 1-2+ years as a sup...
In this pivotal role reporting to the Store Director, you will manage customer interactions and support your Sales Support team in delivering exceptional service. Your leadership will ensure compliance with store operational standards, effective training for staff, and maintaining an inviting showroom experience for customers. Emphasize attention to detail and effective process management in your approach.
Key Responsibilities:
• Ensure every client interaction is positive and professional
• Handle cash management and daily financial functions
• Process product repairs and maintain client communication
• Supervise the productivity and training of the Sales Support associates
• Conduct inventory checks and uphold store presentation standards
Requirements:
• 1-2+ years as a sup...