Customer Service Supervisor
Location
Wayne, NJ
Job Type
Full-time
Category
other-general
Posted
June 03, 2026
As a **Customer Service Supervisor (CSS)** **,** you are a motivated leader who plays a key role in supporting store operations. You’ll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.
**What** **You’ll** **Do:**
+ Deliver outstanding customer service and resolve inquiries promptly.
+ Support and collaborate with leadership team to achieve store goals in sales, expenses,Associate retention and training.
+ Lead, motivate, and train Associates to drive sales and performance during shift.
+ Ensure consistent execution of customer service programs, policies, and store technology components.
+ Manage cash processes, inventory, vendor check-ins, and store safety.
+ Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.<...
**What** **You’ll** **Do:**
+ Deliver outstanding customer service and resolve inquiries promptly.
+ Support and collaborate with leadership team to achieve store goals in sales, expenses,Associate retention and training.
+ Lead, motivate, and train Associates to drive sales and performance during shift.
+ Ensure consistent execution of customer service programs, policies, and store technology components.
+ Manage cash processes, inventory, vendor check-ins, and store safety.
+ Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.<...