Customer Service Team Lead

MacLean Engineering • Canada, Canada, Canada • Posted June 17, 2026

Location Canada, Canada

Job Type Full-time

Category Supervisors of Office and Administrative Support Workers

Posted June 17, 2026

Position: Customer Service Representative Lead Hand 
Location: Sudbury, ON 
Reports to: Aftermarket Sales & Support Manager 

Purpose of Role 
The Customer Service Representative acts as first contact with, and liaison between, MacLean Engineering and Customers (both internal and external), in matters related to Aftermarket Sales, Field Services, Technical Services, as well as Training and general inquiries.
Essential Duties & Responsibilities
In a friendlyandprofessional manner, represent MacLean Engineering as the first point of contact with our Customer (external and internal) and ensure a timely and satisfactory response to requests for product,service,or technical support and/or requests for quotation.

Ensure department priorities are met including safety, quality, production / delivery, and other metrics as specified by the Supervisor.

Assist the Manager in scheduling shifts and reso...
            

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