Customer service team lead
Location
hyderabad, andhra pradesh
Job Type
Full-time
Category
Other-General
Posted
June 26, 2026
Job Description
Position: Team Leader - Service
Level: Team Leader
About Policybazaar:
As Indias largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users. With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding ₹15,000 crore in FY24, we have established ourselves as a trusted name in insurance and financial protection.
About the Job -
The Team Leader - Customer Service is responsible for overseeing the daily operations of a customer service team, ensuring the timely delivery of services according to SLAs, and maintaining high levels of both employee and customer satisfaction. This role requires strong leadership, the ability to manage re...
Position: Team Leader - Service
Level: Team Leader
About Policybazaar:
As Indias largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users. With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding ₹15,000 crore in FY24, we have established ourselves as a trusted name in insurance and financial protection.
About the Job -
The Team Leader - Customer Service is responsible for overseeing the daily operations of a customer service team, ensuring the timely delivery of services according to SLAs, and maintaining high levels of both employee and customer satisfaction. This role requires strong leadership, the ability to manage re...