Auckland Customer Service Team Leader

Where Service Meets The Road.

At Mainstream, we move, manage, and store freight across New Zealand and around the world. As a nationwide transport and 3PL provider, we’ve built a reputation for Service Excellence, Customer Focus, and people who are willing to go the extra mile. Our goal is simple — to become the market leader. To be the best.

We’re looking for an experienced Customer Services Team Leader to join our Auckland team and support the day-to-day leadership of our Customer Services function.

This is a full-time hands‑on role working Monday to Friday, supporting the Auckland Customer Services Manager while also actively handling customer service duties as part of the team. The role provides leadership support, operational coordination, and leadership coverage when the Customer Services Manager is offsite or absent.

Why this role matters

You’re not just supporting a team; you’re helping keep Mainstream moving.

From manag...