Customer Service Technician II - O365 (Remote - Mexico)

Rackspace Technology • ciudad de méxico, ciudad de méxico, Mexico • Posted June 06, 2026

Location ciudad de méxico, ciudad de méxico

Job Type Full-time

Category Servicio de atención al cliente

Posted June 06, 2026

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Job Summary
A Customer Service Technician is a key element within Rackspace’s customer service and technical support operations. Expected to provide technical support to our customers via phone/chat/support tickets on issues related to hosted business email and Microsoft Office 365 productivity suite. Required to partner with customers to provide consistent troubleshooting techniques to quickly and efficiently identify the source of a problem and provide solutions. 
Job Summary
A Customer Service Technician is a key element within Rackspace’s customer service and technical support operations. Expected to provide technical support to our customers via phone/chat/support tickets on issues related to hosted business email and Microsoft Office 365 productivity suite. Required to partner with customers to provide consistent...
            

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