Customer Service Unit Advisor - Ballymena

Job Description

Customer Service Unit Advisor - Northern Ireland Housing Executive - Ballymena  Join the Northern Ireland Housing Executive in Ballymena as a Customer Service Unit Advisor and provide a high-quality service to customers within a busy contact environment. You will play a key role in handling enquiries, coordinating responses and supporting the delivery of essential services. Apply now to express interest in this role! About the role: 

£13.69 per hour 

Monday - Sunday

40 hours per week variable 

Holidays: 35 days pro rata

Duration: Temporary, ongoing

What you'll be doing this role: 

Customer service queries via telephone, providing advice and guidance across a comprehensive range of housing services.

Handling follow-up calls, and working in partnership with other to ensure timely resolutions and exceptional service.

What you'll need in this role:

Hold...