Customer Services Account Representative Associate

American Electric Power • Buchanan, MI, United States • Posted June 20, 2026

Location Buchanan, MI
Job Type Full-time
Category other-general
Posted June 20, 2026
**Job Posting End Date**

06-21-2026
Please note the job posting will close on the day before the posting end date.

**Job Summary**

The position serves as the primary field customer relations resource for residential and commercial customers within an assigned territory. This role supports a territory that may include approximately 40,000 to 60,000 accounts, depending on customer density and other factors. The position is designed for someone who is eager to learn, comfortable working with technology and new systems, and interested in building a long-term foundation within the company. Under close supervision and guidance, this associate will respond to customer and public inquiries, support customer needs in the office and field, and proactively promote company marketing programs, products, and information. The role offers growth potential, but is not intended as an immediate senior-level position.

**Job Description**

**What you’ll do:**<...

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