Customer Services Assistant
Location
Daventry, Northamptonshire
Job Type
Full-time
Category
other-general
Posted
June 01, 2026
Customer Service Administrator
Daventry (car driver essential)
£25,000 – £27,000 - Plus Annual Bonus – Potential OTE £30,000
Purpose of Role:
To support the Sales Team to ensure that customers receive an exceptional experience from order to project completion
Duties:
· Responsible for order processing - ensuring equipment is delivered in a timely and accurate manner.
· Managing customers’ expectations during the process and project closure phase.
· To resolve challenges for customers when orders cannot be fulfilled.
· Finalisation of projects under the guidance of Sales Team.
· Adhering to company processes and procedures.
· Develop good working relationships with Sales, Logistics and Accounts Departments
· Build excellent relationships with customers.
Experience
* Experience in customer services
* Knowledge of data based systems
* Good knowledge of MS office (essential...
Daventry (car driver essential)
£25,000 – £27,000 - Plus Annual Bonus – Potential OTE £30,000
Purpose of Role:
To support the Sales Team to ensure that customers receive an exceptional experience from order to project completion
Duties:
· Responsible for order processing - ensuring equipment is delivered in a timely and accurate manner.
· Managing customers’ expectations during the process and project closure phase.
· To resolve challenges for customers when orders cannot be fulfilled.
· Finalisation of projects under the guidance of Sales Team.
· Adhering to company processes and procedures.
· Develop good working relationships with Sales, Logistics and Accounts Departments
· Build excellent relationships with customers.
Experience
* Experience in customer services
* Knowledge of data based systems
* Good knowledge of MS office (essential...