Customer Services Assistant

We are looking for a Customer Service Assistant to join our award-winning Academic & Professional books division. You will be working in a pivotal support role for a busy department, providing customer service and administrative support across imprints including Bloomsbury Academic, The Arden Shakespeare, and Methuen Drama.

This role provides customer service and support on inspection copy and reviews inboxes. In higher education textbook marketing, an inspection copy will be looked over by the lecturer and considered for adoption on their course. By managing inspection copy requests you are helping us achieve the goal of securing sales as well as better understanding our markets through lecturer feedback on our textbooks. Reviews are also essential to generating sales of Bloomsbury Academic & Professional books, influencing both consumers’ and libraries’ purchasing decisions.

This role sits in the Academic & Professional Division’s Bloomsbury Digital Resources te...