Customer services associate

Cogent E Services • Kolkata, West Bengal, India • Posted June 06, 2026

Location Kolkata, West Bengal
Job Type fullTime
Category Information and Record Clerks
Posted June 06, 2026

Preferred Skills:

 

  • Strong interpersonal skills, good articulation and pronunciation for clarity
  • Clear and professional verbal and written communication
  • Active listening to understand customer needs
  • Navigating different tools and applications while assisting customers
  • Positive attitude, friendliness and ability to handle difficult or upset customers
  • Maintaining strong professionalism and calmness under pressure
  • Proficient in Hindi, Bengali, English (regional language along with these will be welcomed)

 

Job Description:

 

  • Addressing calls and respond to customer queries in a professional manner
  • Provide accurate information about products...

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