Customer Services Consultant (2nd line)

OMP • Shanghai, Shanghai, China • Posted June 20, 2026

Location Shanghai, Shanghai
Job Type Full-time
Category Information and Record Clerks
Posted June 20, 2026

Your challenge

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About you

Essential talents and qualifications:

  • A master's degree (or similar by experience) with a solid IT background.
  • Good professional communication skills in English.
  • A passionate problem-solving attitude that utilizes your out-of-the-box thinking.
  • A strong analytical mindset, and a desire to investigate in detail.
  • A friendly and communicative attitude, happy to be a team player, and a good listener.
  • Strong multi-tasking skills combined with a stress-resistant nature.
  • The ability to work in a structured way and follow procedures in a dynamic and complex environment.
  • Bonus points if you have:

  • Knowledge of an additional language, such as Dutch, French, or German.
  • An interest or experience in supply chain or production planning.
  • Previous work experience in customer services, and an understanding of service level agreements (SLAs) and ...
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