Customer Solutions Advisor
Location
Stobcross (historical), City of Glasgow
Job Type
Full-time
Category
other-general
Posted
June 09, 2026
Anderson Knight is delighted to be recruiting on behalf of a well-established organisation for a Customer Solutions Advisor to join their growing team.
This opportunity would suit someone who enjoys helping customers, finding practical solutions, and handling sensitive conversations with professionalism and empathy. While experience within financial services, arrears, or collections is beneficial, we are equally keen to speak with candidates who have a strong customer service background and a genuine passion for supporting customers.
Location: Glasgow (Hybrid working available following training and probation)
Salary: £26,000
Hours: 35 hours per week
Shift Pattern:
* 8:00am – 4:00pm (3 weeks)
* 12:00pm – 8:00pm (1 week)
* 1 in 4 weekend rota (with a day off in lieu)
The Role
As a Customer Solutions Advisor, you'll work closely with customers who may be experiencing financial difficulties, helping them explore suitable ...
This opportunity would suit someone who enjoys helping customers, finding practical solutions, and handling sensitive conversations with professionalism and empathy. While experience within financial services, arrears, or collections is beneficial, we are equally keen to speak with candidates who have a strong customer service background and a genuine passion for supporting customers.
Location: Glasgow (Hybrid working available following training and probation)
Salary: £26,000
Hours: 35 hours per week
Shift Pattern:
* 8:00am – 4:00pm (3 weeks)
* 12:00pm – 8:00pm (1 week)
* 1 in 4 weekend rota (with a day off in lieu)
The Role
As a Customer Solutions Advisor, you'll work closely with customers who may be experiencing financial difficulties, helping them explore suitable ...