Customer Solutions Manager, Automotive & Manufacturing

Amazon • Chicago, IL, United States • Posted June 06, 2026

Location Chicago, IL
Job Type Full-time
Category other-general
Posted June 06, 2026
Description
As a Customer Solutions Manager in the Automotive & Manufacturing Business Unit, you drive challenging customer engagements with measurable impact on specific business outcomes within multiple global automotive OEMs. You operate in complex or undefined environments with growing strategic perspective and minimal guidance, applying established strategies to create clarity and earn trust. You build relationships with key project-level stakeholders, influencing adoption decisions, and building alignment across teams while gaining exposure to senior decision makers. You are trusted to make technical and business decisions despite incomplete information, managing ambiguity with good judgment and escalating when needed.

You lead customer initiatives with challenging business objectives and technical requirements for specific workloads, managing multiple streams of work and negotiating resources as needed. You drive customer value realization and support transformation ...

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