Customer Solutions Manager

THE OPPORTUNITY

We’re seeking a Customer Solutions Manager with a strong customer-first mindset to lead our sales engineering, sales coordination, and sales analysis functions. This role partners closely with Sales and Operations to ensure customer needs are clearly understood, accurately translated, and delivered through well-defined, technically sound solutions.

You’ll serve as a key customer advocate throughout the solution and quoting process—owning needs assessment, scope definition, feasibility review, and proposal development. As the primary escalation point for complex or high-value opportunities, you’ll ensure customer expectations are managed proactively, communication is clear, and commitments are met.

This position is ideal for a leader who excels at building trusted customer relationships while driving internal alignment. By improving sales workflows, quote accuracy, and analytical insight, you’ll directly enhance respons...