Customer Specialist II- Brokerage- Monterrey
Location
monterrey, nuevo león
Job Type
Full-time
Category
Ventas (general)
Posted
June 02, 2026
What will the candidate do?
The candidate will manage a portfolio of customer accounts and approximately 160 monthly shipments, ensuring daily operational execution, on‑time pickup and delivery, and proactive communication with customers, shippers, and internal teams. They will coordinate shipment coverage, monitor track & trace, PODs, unbilled and service issues, prepare and share weekly and monthly KPIs for their assigned accounts, and support the onboarding and growth of new business within their assigned portfolio.
Schedule: Full Time
Job Type: On-site
Salary Type: Salary
Req #: 2668
About the Role
- Contact carrier to obtain daily capacity and status of load‑tendered; continue monitoring the shipment for on‑time pick‑up, transit, delivery, empty.
- Ensure correct load status in TMS, e.g., loaded, pick‑up, delivery, empty, etc.
- Notify shipper and/or receiver...