Customer Specialist

Job Title: Customer Support Executive – FinTech (Blended Process)

Location: Indore (Work from Office)

About the Role

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives in the FinTech domain. This is a blended role involving both voice and non-voice interactions

Key Responsibilities

Handle customer queries via calls and non-voice channels

Provide accurate and timely information to customers

Maintain a high level of customer satisfaction

Manage multiple tasks efficiently in a fast-paced environment

Eligibility Criteria

• Graduate (mandatory)
• Freshers are welcome to apply
• Basic to good communication skills in English
• Immediate joiners will be preferred

Required Skills

• Good verbal and written communication skills in English
• Strong interpersonal and problem-s...