Customer Specialist Support Advisor

SMAART Recruitment • Australia, Queensland, Australia • Posted June 26, 2026

Location Australia, Queensland
Job Type Full time
Category Information and Record Clerks
Posted June 26, 2026

We are excited to be recruiting Customer Specialist Support Advisors for a leading Australian infrastructure organisation, offering long-term career stability, extensive training and meaningful, purpose-driven work. With a strong focus on complaint resolution, hardship support and complex customer interactions, this role is ideal for someone who is resilient, experienced on the phone and genuinely motivated to help customers through difficult circumstances.

With a  3rd August start date, we are shortlisting and interviewing now.

What’s in it for you?

  • Full-time permanent opportunity
  • Attractive salary package of $90K inslusive of Super + 5% Bonus
  • 4 weeks of structured, paid training with buddy support and shadowing
  • Hybrid working model, once trained, up to 2 days WFH and 2 fixed anchor days (Tuesday & Wednesday) in the office
  • Monday – Friday rotating roster between 8:00am – 6:...

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