Customer Success Advisor
Location
Trafford Park, Greater Manchester
Job Type
Full-time
Category
other-general
Posted
June 16, 2026
This role is an office-based position - please only apply if you have office-based customer service experience.
We are seeking a friendly, proactive, and customer-focused Customer Success Advisor to join our client's growing team based in Trafford Park, Manchester.
The rate of pay is £25,600 per annum, plus bonus!
This is a full-time role working fixed shifts and the hours of work are:
- 8am to 5pm
Your Time at Work
As the first point of contact for our customers, you will play a vital role in delivering exceptional service and support across a range of communication channels.
Key Responsibilities:
- Responding promptly and professionally to customer enquiries.
- Managing incoming calls, emails, and chats, ensuring high customer satisfaction.
- Carrying out a variety of outbound calls, from calls to check in to proactive cold call sales calls
- Resolving customer issues efficiently and empathetically.
- Mainta...
We are seeking a friendly, proactive, and customer-focused Customer Success Advisor to join our client's growing team based in Trafford Park, Manchester.
The rate of pay is £25,600 per annum, plus bonus!
This is a full-time role working fixed shifts and the hours of work are:
- 8am to 5pm
Your Time at Work
As the first point of contact for our customers, you will play a vital role in delivering exceptional service and support across a range of communication channels.
Key Responsibilities:
- Responding promptly and professionally to customer enquiries.
- Managing incoming calls, emails, and chats, ensuring high customer satisfaction.
- Carrying out a variety of outbound calls, from calls to check in to proactive cold call sales calls
- Resolving customer issues efficiently and empathetically.
- Mainta...