Customer Success and Retention Manager
Location
Horwich, Greater Manchester
Job Type
Full-time
Category
other-general
Posted
June 17, 2026
Customer Success & Retention Manager/Exec
Location
DMS Technology & Training Suite (Bolton Wanderers Stadium), DMS Head Office (Egerton, Bolton) and customer sites across the UK.
Join a Different Kind of Technology Partner
The DMS Digital Group helps schools, Multi Academy Trusts and businesses transform the way they work through technology.
From managed IT services, networking and cybersecurity to AV, print, cloud services and physical security, we deliver complete technology solutions backed by exceptional service and long-term partnerships.
As our business continues to grow, we are creating a new Customer Success & Retention Manager role to help strengthen customer relationships, improve customer experience and ensure every customer receives maximum value from their partnership with DMS.
This is a fantastic opportunity for somebody who enjoys working with people, building trusted relationships and helping organisations achieve their g...
Location
DMS Technology & Training Suite (Bolton Wanderers Stadium), DMS Head Office (Egerton, Bolton) and customer sites across the UK.
Join a Different Kind of Technology Partner
The DMS Digital Group helps schools, Multi Academy Trusts and businesses transform the way they work through technology.
From managed IT services, networking and cybersecurity to AV, print, cloud services and physical security, we deliver complete technology solutions backed by exceptional service and long-term partnerships.
As our business continues to grow, we are creating a new Customer Success & Retention Manager role to help strengthen customer relationships, improve customer experience and ensure every customer receives maximum value from their partnership with DMS.
This is a fantastic opportunity for somebody who enjoys working with people, building trusted relationships and helping organisations achieve their g...