Customer Success Associate
Location
dubai, dubai
Job Type
Full-time
Category
Management & Operations
Posted
June 11, 2026
Zopreneurs for Software Solutions | Full time
Customer Success Associate
Dubai, United Arab Emirates | Posted on 03/03/2026
CustomerSuccess Associate / Customer Success Manager
ReportingTo: Head of Operations
Job Description
- The Customer Success Associate will be responsible for managing Active & Passive Clients.
- They will also be assuming the dual role of Client Servicing Manager.
- Will be involved in the scope of work definition process for every new project.
- Liaising with the technical team to get updates on the progress of the product implementation.
- Maintaining a detailed and accurate record of all client details and communications.
- Communicating with the client on a daily basis regarding the progress of the implementation of the product.
- Follow up with every stakeholder to ensure that the project is delivered on time.
- Be the client r...