Customer Success Associate
Location
dubai, dubai
Job Type
Full-time
Category
Management & Operations
Posted
June 10, 2026
Zopreneurs for Software Solutions | Full time
Customer Success Associate
Dubai, United Arab Emirates | Posted on 04/10/2026
The Customer Success Associate will be responsible for Active & Passive Clients.
- Liaising with the technical team to get updates on the progress of the product implementation.
- Communicating with the client on a daily basis regarding the progress of the implementation of the product.
- Being the client representative and liaising with the technical team to ensure the client gets the best value out of the product.
- Ensuring to respond to client queries in a professional and timely manner.
- Providing clients with relevant information on the products and services offered by the company.
- Training the client on the product during handover as well as support the client once the product has been handed over.
- Responsible for User Acceptance Testing (UAT), after product imp...