Customer Success Associate

Job Description

As a Customer Success Associate, you will play a key role in delivering exceptional post-sales experiences for our customers across the EMEA region. Partnering with clients to drive adoption and expand the impact of our innovative software solutions (PLM, CPQ, CAD), you’ll ensure every customer realizes measurable value. You’ll manage a high-volume portfolio, proactively guiding renewals, mitigating churn risk, and uncovering growth opportunities. In this role, adaptability, a data-driven mindset, and a passion for customer advocacy are critical as we continue to innovate in the manufacturing technology space. 

Key Responsibilities 

• Drive an excellent post-sales experience for assigned accounts, focusing on product adoption, customer retention, and growth initiatives. 

• Manage a high-volume portfolio of accounts, maintaining ac...