Customer Success Consultant at Cengage
Location
, , canada, , , canada
Job Type
Full-time
Category
Other-General
Posted
June 08, 2026
Elevate your career as a Customer Success Consultant with Cengage. Drive impactful educational solutions and foster customer relationships in your assigned territories.
In this strategic consultant role, you will be a trusted advisor to Cengage's customers, supporting their educational goals through effective technology adoption. Your success hinges on your ability to develop personalized success plans, achieve revenue targets, and advocate for customer needs. You'll work across states like Texas, Virginia, and even into Canada, ensuring Cengage's clients harness the full potential of their educational resources.
Key Responsibilities:
• Build strong customer relationships throughout their journey
• Exceed revenue targets by retaining and renewing customers
• Create tailored success plans to boost product usage
• Provide ongoing training based on customer needs and data
• Advocate during high-severity issue resolutions
Requirements:
• Bachelor’s degree preferr...
In this strategic consultant role, you will be a trusted advisor to Cengage's customers, supporting their educational goals through effective technology adoption. Your success hinges on your ability to develop personalized success plans, achieve revenue targets, and advocate for customer needs. You'll work across states like Texas, Virginia, and even into Canada, ensuring Cengage's clients harness the full potential of their educational resources.
Key Responsibilities:
• Build strong customer relationships throughout their journey
• Exceed revenue targets by retaining and renewing customers
• Create tailored success plans to boost product usage
• Provide ongoing training based on customer needs and data
• Advocate during high-severity issue resolutions
Requirements:
• Bachelor’s degree preferr...